As easy as 1-2-3
Select your date, store location, and time:
Frequently Asked Questions
before your visit
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Bring your current glasses and your most recent prescription if you have one. Your glasses help us take accurate measurements, and your prescription lets us get straight to finding frames that work for your lenses.
If you don't have either, don't worry — we can work with what you've got.
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Plan for about 30–45 minutes for a styling session.
We'd rather take the time to get it right than rush you out the door.
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Not at all. That's what your stylist is for.
Come in with nothing more than an open mind — we'll ask you a few questions and take it from there.
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Yes of course!
If anything catches your eye, we can customise the optics to your need and ship it to your desired destination.
during your visit
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We can fit any frame with your prescription lenses — just bring your prescription to your appointment or send it to us afterward and we'll take care of the rest.
Not sure if your prescription is still valid? Our optician can check that for you too.
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None at all.
Your appointment is a chance to explore, ask questions, and try things on. There's no pressure and no expectation — if you find something you love, great. If not, you're always welcome back.
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Yes!
Every frame in the store can be fitted with prescription and tinted lenses in a range of colours, and more at an accessible price.
Your stylist will walk you through the options during your appointment.
pricing, product, etc.
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Complete optics — frames and lenses — start at $290. Sunglasses with no prescription however start at 250$ for a complete pair. We're transparent about pricing throughout your visit, so you'll never be caught off guard at the till.
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We recommend checking with your provider before your visit. Our team can provide you with the documentation you need to submit a claim after your purchase.
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It takes up to 10 business days to get your optics back in store. We will give you a callback when it's ready.
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Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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