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FREQUENTLY ASKED QUESTIONS
Payments & Safety
Is my payment data safe with you?
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What forms of payment do you accept?
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Frames & Fit
How do I know my frame size?
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Shipping & Delivery
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Warranty & Product
Do you offer warranty for your products?
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Returns & Refunds
Do you offer refunds?
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Community
Perks
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I have a press request
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What's the difference between your frame collections?
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Where our frames are made?
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How much is the shipping fee?
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Do you ship internationally?
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Can I track my order?
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How do I take care of my glasses?
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What are they made of?
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Can I put my prescription in my glasses?
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Who pays the shipping costs in the case of a refund?
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Do you offer extended returns over the Holidays?
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What is your sale return/exchange policy?
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I have a wholesale inquiry
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Want to collab or model for us?
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